Refund policy
Return & Refund Policy (POD)
We offer replacement or refund only in case of damaged, defective, or wrong products.
Since our products are made-to-order (Print on Demand), we do not accept returns or exchanges for size issues, color preference, or change of mind.
Eligible cases (within 7 days of delivery):
- Damaged product
- Defective print
- Wrong item received
To raise a request, email us at vibrantclosethq@gmail.com with:
- Order ID
- Clear photos/videos of the issue
Once approved, we will provide a replacement or refund, as applicable.
Refunds (if approved):
- Processed to original payment method
- Timeline: 10-15 business days
Contact: Vibrantclosethq@gmail.com
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