Privacy policy

Vibrant Closet operates this website and online store to provide customers with premium oversized t-shirts, hoodies, and streetwear-inspired fashion products. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place an order, contact us, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit or use our website, we may collect the following information:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed securely through trusted payment gateways)
• Device and browser information
• Order history and shopping activity
• Communication details when contacting support

How We Use Your Information

We use your information to:

• Process and deliver orders
• Provide customer support
• Send order updates and notifications
• Improve website experience and services
• Prevent fraud and maintain website security
• Share promotional offers or marketing emails (only when permitted)

Payment Security

All payments on Vibrant Closet are processed securely through trusted third-party payment gateways. We do not directly store your debit card, credit card, or banking information on our servers.

Cookies & Analytics

Our website may use cookies and analytics tools to improve website performance, understand customer preferences, and enhance shopping experience.

Third-Party Services

We may use trusted third-party services such as Shopify, payment providers, shipping partners, analytics tools, and marketing platforms to operate our business efficiently.

These third parties may process certain customer information only as necessary to provide their services.

Customer Rights

Customers may request to:

• Access their personal information
• Correct inaccurate information
• Delete personal data where legally applicable
• Opt out of promotional communication

Data Protection

We take reasonable security measures to protect customer information and maintain a secure shopping experience. However, no online platform can guarantee absolute security.

Children’s Privacy

Vibrant Closet does not knowingly collect personal information from children.

Policy Updates

We may update this Privacy Policy occasionally to reflect operational, legal, or service-related changes. Updated versions will always be posted on this page.

For support, returns, order-related queries, or privacy concerns, contact:

Vibrant Closet
Ahmedabad, Gujarat 380058
India

Email: vibrantclosethq@gmail.com
WhatsApp Support: https://wa.me/916351939744

Business Hours: Monday to Saturday, 10:00 AM – 7:00 PM IST